Sniping and carping is easy, and if you are external to NPAS is your right, if you are in NPAS, then how about putting your (sensible and achievable) suggestions for improving the service through he normal internal channels? The fact is that we are still here to try and provide the best air support we can with the resources we have.
I had a sensible and achievable suggestion just last week that was put up the chain. I was even told by said chain that it was indeed a sensible suggestion ….. however;