Well, it is a different OS so things will be done differently to Windows and there will be a learning curve so some patience is required and persistence.
Well, yes it is and yes it does require patience.
But.... its not exactly Windows or Mac OS X is it ?
Linux desktops are still very much Linux with a desktop bolted on as a bit of an afterthought. And that is not going to change any time soon because of the way linux works... GNOME (or whatever your choice of desktop environment) are all maintained, designed and coded separately from the main project and then provided/added to the repository as an optional package.
I'll grant you that the "experience" has gotten better over the years, but it's still light years away from the sort of experience you get from a Desktop OS that has been designed, coded and maintained from the ground up as a Desktop product.
Realistically, there is very little chance indeed of Linux Desktops becoming as good as Mac OS X (which is indeed BSD with an Apple developed desktop on top), because the joined-up thinking and development simply does't exist, and given the politics and development style of Linux, will never exist.
I don't blame P.Pilcher one bit for his decision.