The bit I found most ridiculous in the first episode was the idea that a buckle from a shoulder bag making a small scratch in the plastic around some FC seat would result in precious time wasted buffing it out or repairing it. Maybe for the inaugural flight but not every single time it happens. Any passenger that complains about a minuscule scratch like that should be shown the door. (at 30,000 ft)
The point about food is also well made. BA have always done this. They try to feast the eyes and not the palette. Some foods just don't work at 30,000 ft and soufflé is just barmy. More relevant to the ego of the chef than the passenger.
L