Let's not forget that next week we get to see some young hero future Nigels in the A320 next week. Should be worth a laugh or two. I bet they don't show the bit where they go "what's it doing now?"
Actually, some interesting CRM points from the one last night - their man in New York was busy trying to tell their Ops where a Captain could and couldn't divert to as it would make things too tough for them looking after pax. While I agree you should be thinking about commercial, ops will quite happily lead you down a nasty dark blind alley should you let them - in this case, "that short, contaminated runway with RVR550 OVC002 has lots of nice empty hotel rooms nearby, Captain"