Well, it just shows how bad the shrinkage in the services had been, let's face it, the size of the military now one store in a small town with the same population would have covered iit.
Perhaps they should have changed along the way to allow ex service people to continue using their services, I know when I left you had to clear everything you owed etc if anything.. I realise that a lot of other stores are cheaper and to be honest stocked better, but they lost a potential customer base retention as the services shrunk and "customers" left the services.