I downloaded Rapport some years ago, acting on a Bank's recommendation/request.
Within days I realised that the problems I was having were due entirely to this software.
With professional help (expensive) I finally managed to get rid of it and all the little bits it tried to leave behind.
Never, ever, again. I get these exhortations daily from most of the banks I now keep accounts with, and delete them promptly.
I wouldn't trust a bank under any circumstances, and especially not to instal software they are suggesting. If there are any certainties in life, one is that if a Bank wants you to do something, it is not for your benefit, but their's.