"Please tell me they don't do it this way any more?"
Considering it was filmed over the winter which has just passed, I think you can suffice to say, yes, they do.
And, it was exactly the same when I joined 7 years ago. Snapshots. Appearance. Time keeping.
Yes, customers in First do expect what has been depicted, and that is why, in regards to EasyJet and Ryanair, we serve very different customer bases when it comes to certain markets. i.e. Long Haul and Premium cabins, which, as I am sure you are aware, both of those airlines offer neither.