PPRuNe Forums - View Single Post - Naples Air Center, Florida - who has actually been there?
Old 1st Jun 2014, 19:17
  #17 (permalink)  
evgheniiemc2
 
Join Date: Jun 2014
Location: Naples
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I agree with all the negative that is said about NAC
I personally had an absolutely terrible experience.
Went out there to do my CFI training and regretted later. Flight instructors and maintenance department do what they can and there no complains about them. However the school management and the front desk could serve as a school book example of how you should not do business. Horrible customer service. For example I had multiple occasions when I could not get the dispatch sheet/ get fuel/ or other supplies: no one would be at the front desk for 30-45 min because they have a meeting. And when you have specific plans 45 min delay can be very frustrating!
Advertised price at the web site is one but when you get the invoice you find out that there is a fuel surcharge of 25. And many other small things that add up and make a bad impression.
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