My experience with the evil empire has only found 2 people who have kept to their word over the past 20 years.
No "feedback" is the mantra and by refusing to re-contact or communicate with the individual raising the issue, how can you ever be called to account [for your comments] or
"THE DECISION"
Of course I am cynical, but it goes back to a conversation with the setter of a CPL exam.
I raised serious educational problems and errors with the questions and answers.
I remember a conversation with the person who I found had set the CPL Exam at the time. We argued about the four part answer (a) and (b) we agreed were wrong, but no agreement about if answer was (c) or (d) and in the end I challenged the writer about the answer and he said:
"Of course the answer is (d), I wrote the question.