@vilas
The manufacturer has to cover liabilities, and keeps that in mind when writing procedures.
Certain things they just drag their heels on. Denying issues at first, and then when presented with irrefutable facts, just say "this will be sorted in a future release".
We have had issues that took years for them to sort, still one outstanding A/THR issue thats been known for 5 yrs plus that they just get on to.......