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22nd May 2014, 10:55

#2153 (permalink)

LN-KGL

Join Date: Mar 2006

Location: Oslo, Norway

Age: 63

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Quote:

But if a poor ground handler started giving the airport a bad reputation?

If an operator at the airport is doing a poor job, the passenger will always blame the airport, not Servisair, UK Border, G4S, Dixons, Costa, NATS, ...