Ben is just stating the facts, after all in AJ's entire time as CEO he has talked a lot but basically done nothing and shown no direction. A few little cabin adjustments there, a few new lounges here, an EK tie up that is a disaster.... and thats it!
Conductor, I think you hit the nail on the head, I honestly believe there is a probable chance of QF going tits up suddenly in the next year or 2 unless there is a complete change in the whole group starting from the top down, not this bull$hit restructuring from about the 3rd or 4th level down only taking place atm. You need to pop the pimple from the head not the base, or the infection spreads....