In a nutshell....
This is still a new company just now starting to level off in many areas. What I mean to say is that during the first couple of years of operation it was total chaos. Now one may argue that such can be expected of a new venture while it struggles to find its place. That is only true of an organization that goes off half-cocked from the onset, following the "if we build it they will come" philosophy.
The guys and gals who have been here during the first 2 years have had to ride the wave of trial and error, and much of the "figuring it out" process was done at the expense of managing expectations.
Therefore, the "original" pilot group has had to suffer through the pitfalls and fickle nature of the growth and expansion of our operation across all departments. From pay scales to rostering to upgrades, each of us has undoubtedly felt that the company has dropped the ball at one time or another.
My point is that if management would simply acknowledge the efforts and patience of those of us who have had to endure by simply cutting us some slack in the above mentioned areas, then we would not feel as taken advantage as so many of us do.