Epson support was quite frankly, cr@p.
Yup, I gave the team at Espon HQ a thorough going over after I was told I had to wait 30 days for some bod in Japan to manually authorise access to software for a newly purchased scanner.
Software obtained, the scanner works pretty well though.
Another example of the IT industry trying to rip off the consumer.
There are two sides to every story. The Joe Bloggs the Consumer doesn't help things by encouraging the IT industry in the "race to the bottom", the consumer only ever wants the price point to go in one direction.
That's why Apple maintain their high quality, and everyone else produces rubbish in their standard ranges (go up the price points, and of course you can find quality in the PC arena too).... most of the stuff you find in the shops or airport duty free is not worth touching with a bargepole.
Microsoft are NOT ripping off the consumer by making XP obsolete though ! They've given you more than enough notice .... they've brought out three operating systems in the intervening period.... they can't support everything for ever.
Drat. Just realised I posted in this idiotic thread again. Quiet Sunday I guess. Definitely the last time ever, I'm not coming back here.