Irony
The image of NR accepting the top employer award for CX. Wow! The architect of the 49ers fiasco and a man who perjured himself in court by covering up the details of contract breach and illegal sacking of over 50 pilots accepting Hong Kong's top employer award. It does not get any more ironic than that. He must be so proud. I know I am. NR, Director of People. At least our execs have a sense of humor.