Never heard of them. Their website shows them to be just a travel agent who is using 21st century methods.
They specialise in air tickets and use many different sources (such as consolicators / bucket shops) and mileage deals (not exactly the same as FF seats) and using a short leg, then a long leg to get a cheaper deal and they list these.
In other words, they do what a good travel agent used to do (and still do) and what you can do online but they have used a lot of marketing jargon. A LOT of jargon/bull$hit.
They use the word 'guru' way too many times and talk of technology (unspecified) and - whilst they do refer to their staff, they list them last. Since a 'guru' is meant to be human, one can see the marketing hype clearly displayed.
If this was a public holiday and I'd just got back from picking someone up from LHR T5 and had a fresh mug of tea, I'd have the time to be pernickerty with them. Oh; it is; I did; I have ...
They state:
The first and most important reason we always get the best deals is because we are people who know people. Having the inside track with airlines has its advantages. Sometimes these advantages will save you thousands of dollars.
I'm not sure that is a claim they can make. The phrase,
'we are people who know people' implies that they have some kind of inside contact with airlines that others do not have. Airlines do not do deals like this any more - if they do, they will be in big trouble with any other agent who has not had favourable treatment. In the old days, an agent could do deals under the table (and some still do of course) but 1st world airlines do so at their peril. Let's not start on the marketing use of 'sometimes'.
This agent may very well have
good contacts and
good contracts with airlines on account of being long standing agents and providing a lot of business - but not for any other reason. So I consider this to be another bit of marketing junk to be ignored and, as will be apparent, a considerable demerit.
Overall, they are doing what any company does - promote themselves in whatever way they can. If they operated in this country, I would not use them, as I'm waaaay too picky about the carriers and routes that I use. Not to mention that when i do use an agent - I use one that does not spread marketing all over the place. One would imagine that they find out whether you accept split sectors and dog legs to keep the price down and so on. So, just another company.