Last time I flew Emirates was 2004. I was booked business class Dubai-Gatwick. At check in I found the flight was full and the only way we could travel was in tourist. Two pilots, two hostesses from a VIP carrier who needed to be in London ASAP so we took the seats. The co-pilot and I were next to an emergency exit, after boarding we were asked to move so they could put a family with a tiny baby in our seats (illegal as no one may occupy an exit row if they are elderly, infirm or a baby) we refused to move on those grounds, BIG MISTAKE!
For the whole flight to London the Emirates cabin crew ignored us, we couldn't even get a glass of water. On landing at LGW we asked to see the purser and station manager to complain, they couldn't have cared less. Ten years later my company is still awaiting a refund for our downgrading (thousands of pounds) We refuse to use Emirates to position our crews and as far as I'm concerned they can go broke tomorrow.
Sadly for Emirates they don't seem to understand that if you do something well everyone will expect it and not comment, do something badly and a p***ed off customer will tell everyone he knows. I'd need to be escaping a disaster zone to get on an Emirates aircraft again.