Raamejet and OneWorld...the new CEO could start work tommorow. The 2 choices I heard were a former US Senator, now President of Oklahoma Univ. and the CEO of Sears-Roebuck, both directors of AMR Corp.
There is NO excuse for being nasty to paying customers EVER. These idiots at DFW may be enlightened after they LOSE their jobs to either layoff or termination.