Handling required??
Hello all,
Lately i was landing at an airport in Belgium. I found handling really poor. No customer service, no asking what we needed, no helping at all. Just putting the chocks on and runaway. And i must say, i'm getting fed up with this kind of attitude. Especially the amounts you need to pay for nothing. The airport says that handling was mandatory however i was about to go the the 'aro', pay my bill and off we go. But how mandatory is a handling? Can you really be obliged to take a handling? Is it a 'law' issue?
Someone experience with this matter?