Bought a brand spanking new laptop with Windows 8.1 on it. Unfortunately it requires you to log on with a Windows Live account.
As I already have an Hotmail account it wasn't such an issue untill today.
Every time I try to log in on my laptop it says that the password is incorrect and it directs me to reset my password. I have reset the password but it still doesn't let me log in even though I can log in to my live account on another laptop with exactly the same password. So it is not a wrong password.
I have searched on the internet and it seems that this is a well know problem. Unfortunately I can not restore the laptop to factory settings as you need the password for it.
I can access the laptop via a guest account but that doesn't allow me to update a flash player etc as once again, you need the password.
Getting seriously fed up with this.
Anybody got any ideas how to solve this?