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Old 19th Mar 2014, 15:35
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Originally Posted by n6330v
I feel that transparency in crisis communication is fundamentally important in keeping the media flocks away from exactly what they're doing now. Releasing known and easily attainable information is an easy way of achieving transparency.
Media Comms was discussed in the UK press yesterday. Essentially they said neither MAS nor the Malaysian authorities had any experience in crisis communication.

They also noted that the MAS IT Department had activated a 'dark' website which was more transparent with its information.
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