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Old 20th April 2003 | 17:35
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Man-on-the-fence
 
Joined: Aug 2000
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From: N51:37:39 W1:19:16 Feel free to use as a waypoint.
Zone Alarm update problems

Hi gang


First the admin, I am running a PII/400 with 256mb of RAM with W2000 and Sophos antivirus, the HDD is 15GB.

In use the free version of Zone alarm, and very usefully it informed me that there was and upgrade available.

After downloading it I logged off as my user and logged on as administrator and installed the upgrade (as an upgrade rather than a clean install).
After this when I try to open Outlook express or IE (6 SP2) they dont appear to open, the curser just flickers and the eggtimer appears along side it momentarilly but then nothing.

An inspection of the Processes section in task manager shows that both the .exe files are running with no time allocated to them, but they dont appear in the active tasks section or on the screen.

If I try opening OE again it informs me that I cannot open this program twice.

I have tried uninstalling and running a completely fresh install but the same thing happens.

I have reinstalled my previous version, 3.1.291), whilst the upgrade is using the 37_143.exe (sorry I didnt make a note of the verion when I installed it).

I have ahd a quick look at the ZA site but there doesnt appear to be much on it for free users.

Anyone else had the same problem and managed to solve it?

PS Not comments about using IE / OE I happen to like them.
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