Far be it for me to interject with some balance here, but recently I had cause to need a replacement shirt or 2. A quick email, followed by a visit to the said uniform store with old (damaged in the line of duty) shirt(s) and hey presto, replacements provided on the spot, at no charge.
Where is the problem with that?
More of a problem are those pesky name badges, my one appears to want to stab me at random intervals…..