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MERGED: Alan's still not happy......
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14th Mar 2014, 23:31
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Mstr Caution
Join Date: Jul 2006
Location: Australia
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1. Qantas staff are passionate about the airline they want it to prosper.
2. Qantas staff despise management.
3. Net promoter score and on time performance are at very high levels because of point 1 and despite point 2.
MC
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