Now all these jobs are farmed out to subcontractors who pay peanuts, and have high turnover. This is the cost of outsourcing.
Normally I would totally agree with this. However at LAX QANTAS had hired their own towing crew directly employed by them just to move airplanes. They also bought a multimillion fleet of Douglas tractors to do the job so really they spared no expense. Menzies still does their baggage/cargo loading. This was done years ago after Swissport got into the nasty habit of banging their planes into other planes and poles.