a post from RampDog in Feb 2010 -
In all jobs and professions, only the select few ever get recognised for their contribution. It is usually the endeavours and labours of people with passion and dedication that although unacknowledged, bring success and harmony (and of course healthy profits).
In the race to the bottom line, I hope that these people don't fall by the wayside. I'm at QF and every day I see many people in "menial" but essential jobs, who feel they are being forced out. Management should start at this point and build morale and the business back into shape, aim sky high, because that's what aviation is all about!