How could anyone in their right mind defend Joyce, the board and senior management. Look at the track record since his tenure. Facts can't be denied. The truth will set you free. Efficiencies and work-change have occurred in every single department in qantas. Wages/staff/unions are not the issue. Failed strategies, fleets,jetstar are some of the core issue. Tired of repeating myself but will continue as long as the trolls try to defend abject failure by aj etc