Ailing Australian airline Qantas has announced a big half-year loss and thousands of job cuts, but Mr Luxon says Air NZ is "not fixated on our competitors".
He says having a commercial engine to the business, developing markets, improving operations and investing in their people is a critical dimension for a successful airline.
And Mr Luxon says the airline is continuously working on simplification and taking complexity out of its business which is being run as an independent commercial entity.
This sums it all up really. Dont fixate on competitors. Develop markets. Improve operations and investing in your people. Work on simplification and remove complexity.
Some of the complexity is government imposed and we as a nation need to push back on some of the BS, but the fat of middle management needs attention.
Hmmm B787 and B777......Qantas?
Clearly this CEO and the last have had a completely different approach to the two at QF. The results speak for themselves. The above notes from the article also sound like the words of Herb Kelleher.