While PlusNet are independent, I am sticking with them like glue! British (Sheffield) based help desk and their service to me has never missed a beat. I am one of the single telephone line domestic user types. As I have been with them for ages, I get free hosting of up to six web addresses! I never knew what to do with this facility for years, but I do now and my pretty simple websites are hosted without problems.
I just hope that BT just watch PlusNet and learn.
P.P.