A real shame...a travesty.....this individual was one of the nicest, most caring, and helpful gentlemen employed by Cathay. I too have watched him go the extra mile on numerous occasions successfully solving any number of technical or operational problems; while at the same time offer a caring hand to any staff or family member in need. And even though it aged him beyond his years....he personified the Vancouver operation.....
Some explanation should be forthcoming to account for such a miscarriage.