PPRuNe Forums - View Single Post - UAL system-wide computer glitches causing delays
Old 22nd Feb 2014, 17:55
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llondel
 
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If it's in-house then it's quite clear at all times which organisation is at fault and has to foot the bill to fix it. As soon as you pay an external entity to do the work then if something goes wrong there's a big argument over the contract wording in an effort to avoid paying the bill.
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