Clockwork
The fact remains he said something that no-one reading the report would have genuinely thought. "Just one of those things" comes across as dismissive and is the attitude that led to these accidents in the first place. The MOD publicity machine should have had the sense to edit the video.
All the things you said he did.... been there, unfortunately. But I didn't say or think "just one of those things" when asked what happened. I wanted to understand and know someone was trying to stop it happening again.