DavidReid UK, sorry, I watched the video a couple of days ago & skipped through it quickly before posting a response, I had it @rse about face & thought it was Booormeenghaam.
Given it was STN, well, given that this is THE airport where jumpseating crew can neither pass through pax security (no boarding pass. . .) nor the staff channel (sorry mate you are not on the voyage report ) & cannot attend company training in the crew room as they are not "reporting to work" . . .well, that may be a "historical" gripe, but certainly 5 years ago the place was a total NIGHTMARE , I have difficulty to believe it has become any better.