Time to move on ?
I have occasionally peeped at this thread - and ( on the face of it) the right result has been secured. So well done Paul K
99% of forumites don't know 99% of the others on here and 99% take any personal 'jibes' with a big pinch of salt . - Frankly , who cares if PK isn't who he says he is ?
The Proviation debacle falls into a different camp as forumites were having a direct relationship with this firm (...& seemingly a very unsatisfactory one)
Time to move on.