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Old 12th Feb 2014, 07:52
  #531 (permalink)  
On the Spot
 
Join Date: Jun 2004
Location: Gods Chosen Country
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Hmmm

our original order was August 2013 and that was finally responded in December 2013 - that it could not be supplied.
No further response until 28 Jan when approaching as a new customer I made contact. A week later a further promise that a newer version of the ordered unit "could be despatched the following week".
No response or contact since and no refund of the originally paid order sum of 200 quid.

The experience does contradict the long winded assertions by Proviation above.

The statement concerning "no obligation to ship outstanding orders" appears to be insolvency.
We need to determine definitely if it is insolvency or simply closure for convenience that is underway and take appropriate action to register any claim and or involve credit card recovery.
On the Spot is offline