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Old 10th Feb 2014, 22:27
  #509 (permalink)  
CaptainChaos981
 
Join Date: Jul 2013
Location: Southampton
Age: 38
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NO product no refund - no change here then??

This from a Uk helicopter forum this time


Order no. O-23714 GoPro HERO 3+ Plus Black Edition

On 9/10/2013 I ordered and paid ?365 for the above item. According to their website the item would be dispatched within approximately 7 days. On 15/10/2013 in response to my email, I was told that the product hadn't yet been received. On 29/10/2013, following numerous unanswered emails, I was told that they still didn't have stock. So I finally cancelled my order on 4/11/2013 and was advised by return email, that a refund had been processed.


I have sent many emails saying that the refund has not been received with the occasional response asking me to check my bank again in 24 to 48 hours. To date I have still not received a refund.
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