RAT 5
Yes i think that sums it up well.
Finland used to export tar used for sealing wooden sailing ship, the onset of steel hulled ship sealed the fate of that industry and its workers.
The European car industry could have gone the same way had it not ben for the Germans and more lately Jaguar Land Rover group in the UK, the French tried to prevent Japanese cars coming in to protect the French car industry, they remain loss making and by and large are crap.
I can't comment on the Norwegian long haul contract, but i understand the 738 fleet is a good place to work.
What customers want is safe cheap flight and a reasonable standard of customer service, clearly Ryanair tested the very bottom run of customer care and have now decided that beyond a point there is no money in it and are working to improve their offering and should be commended for doing so.