Do they recognise a pilots union? If not, is there much of a move afoot to get BALPA or the IPA recognised?
I'm sorry but if people are unhappy about their T&Cs, and they are not members of a union, then they don't have my sympathy.
Also, I know that T&Cs can be poor at Eastern, but having spoken to folk who work (and have worked) for Eastern, I can say that they are not the worst in the industry. For the worst, you have to go to crappy GA operators who have a very sharp pencil and a liberal eraser when it comes to recording duty times. Eastern wouldn't get away with half of the stuff that goes on everyday in GA, and gives GA a bad name.