PPRuNe Forums - View Single Post - Thomson 787 extra legroom
View Single Post
Old 6th February 2014 | 10:50
  #9 (permalink)  
rog747
15 Anniversary
 
Joined: Feb 2008
Posts: 881
Likes: 67
From: UK
exxb downgrading as you refer means 'class of travel booked'

ie W downgrade to Y
C downgrade to W

does not apply to optional extras - the OP was not booked afaik in the Thomson premium seating which would likley carry a C or W

all he did was pay for extra leg room in Y

standard seating TOM l/haul is 33'' if he got 34'' i would say they is taking the p***

and he deserves his money back in full- just keep badgering Thomson and tell your credit card company and ask for a full refund back to your card of those charges - by reason of not fit for purpose - found out whether row 12 is designated premium seating and what seat pitch it has

if nothing else works advise Thomson with small claims court lines
rog747 is offline  
Reply