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Old 5th February 2014 | 16:15
  #7 (permalink)  
Gibon2
 
Joined: Jan 2008
Posts: 190
Likes: 12
From: Geneva
TFlyguy, that's what the Thomson website says now - what matters is what it said when the OP booked his/her ticket. The OP claims:

Our booking confirmation states extra space seats are next to an emergency exit or bulkhead
If it does indeed state that, then there's really no argument here: Thomson did not provide the product that was paid for. So they should refund in full.
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