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Old 5th February 2014 | 15:37
  #4 (permalink)  
Hotel Tango
 
Joined: Jun 1999
Posts: 3,423
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From: world
So Dash8, you pay for a clearly advertised product and you're suggesting that you wouldn't be miffed if you didn't get it and got no refund? What a joker you are. I had slightly similar situation with Cyprus Airways some years ago. They advertised their superdooper Business Class seats on their BRU-LCA-BRU service. BRU-LCA was as advertised. On the return sector I got a leased a/c from their sister charter company which had standard economy seats, albeit with the middle seat unoccupied. I complained that they did not provide what they advertised. After several exchanges (and lots of BS on their part) they relented and accepted my argument. The point was that I entered into a contract based on what was clearly and unambigously advertised. If, for whatever reason on the day, the airline can't offer the promised product they should refund accordingly.

Forgive us, Dash8, if we simply just want to have what we paid for!
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