They have made sure that they keep a very close control on training despite pressure to outsource. Get on a plane and spend a day in a Norwegian planning room then a day in a UK one. Again things are not perfect in Norway, but in general the pilots are better looked after, have better rosters, therefore more time away from base which perhaps translates to them being more motivated when at work. The culture is far less of a hierarchy, where everyone has a far more equal say. Even the cockpit gradient is far flatter than some might be used to in the UK. Many things over the years have contributed to this but there is a far less competitive environment internally than one typically finds in the UK. Take care of your people and they will take care of you.
It's amazing what you can negotiate when you have the world's highest GNI Per Capita (depending on which metric you take)......
