Are Australian airline managers really that incompetent this often?
Errrrr.......yes I believe so!
One could also add......inept, unskillful, unskilled, inexpert, amateurish, unprofessional, bungling, blundering, clumsy, inadequate, substandard, inferior, ineffective, deficient, inefficient, ineffectual, wanting, lacking, leaving much to be desired; incapable, unfit, unqualified; informal useless, pathetic, ham-fisted, not up to it, not up to scratch, bush-league.