Michelle Collishaw
Worst Customer Service Ever! Disgusting
Total lack of customer service regarding an ongoing issue. Order was placed 27/10/2013, order confirmation received to advise delivery 1-3 days. Email sent to ask ETA for order on 01/11/2013, was advised at this point the ordered item was out of stock, and they would need to source! After waiting until December and still no delivery of order I requested to cancel order as they were unable to fulfil. Requested money back and I am still waiting for a full refund 4 months on. Over 20 emails have been sent only 2 were answered, unable to contact on phone! And live chat is non existent .........we have received a refund fao £50.00 and are still waiting for the full amount to be refunded. This company does not care about its customers at all, worst ever experience of customer service.