I bet airlines worldwide will use this example in CRM. Don't forget there are good and bad on both sides of the fence.
Anyone remember the days when you could only address the Capt through the First Officer? The days before slots were invented and when a certain Capt put on his white gloves and ran his fingers down the armrests in First Class? There was hell to pay if he found a speck of dirt!! The days when the Capt thought he was God and commanded landing drinks all round!!
And of course those Chief Stewards who were so pissed they had to be stapped in the crew seat for a BOM - HKG sector and woke on approach and asked if they could do anything and started parting all over again at the next port of call. I still have my famous flask somewhere!!
Oh yes and what happened to the famous flight engineer who used to sneek in to the upper deck lounge while the Crew were serving downstairs and nick the Black Label. (Well he thought it was scotch)