The mattresses are comfortable, provided they are used together with the mattress protectors and linen provided.
However, 2 reasons why they are not being used by most operators, and end up decorating store rooms:
- they are not really easy to stow without using the electric vacuum pump, and a lot of FA's think they are a pain to install/use/stow
- they will, when stowed, end up using a big chunk of your baggage hold.
I'm pretty sure that since delivery of our 550, I'm the only one who has inflated and used those mattresses (in the hangar in Long Beach). Since then they have, together with the inflatable conference table mattress, wandered to the storage room.
What we do carry is a gel mattress topper for the slide-out sofas in the back, which improves the comfort of those beds no end.