PPRuNe Forums - View Single Post - BA have cancelled my flight. What are my options?
Old 1st Feb 2014, 19:29
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Espada III
 
Join Date: Oct 2009
Location: North West UK
Posts: 539
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BA have cancelled my flight. What are my options?

Brief summary.....

Booked BA from MAN to TLV for a return trip 9 April 2014 to 23 April 2014 via LHR. Tickets booked for five of us months and months ago.

We received an e-mail yesterday from BA that the LHR-MAN return flight has been cancelled and we have been put on a earlier flight which leaves Heathrow only ten minutes after our flight from Tel Aviv lands. The chances of us making this connection are therefore effectively nil. I have checked the website and there are no later flights back to MAN.

I do not want to stay overnight in London at anyone's expense nor do I want to cancel the whole trip, as flights to TLV are now at least 25% more expensive than the price of these tickets.

What obligations to BA have to me? What are my rights? Can I force them to rebook my return trip to the next morning, so that there is a sensible flight back to Manchester, at their cost, even its more than what I paid?

Thanks in advance of any assistance you can offer.
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