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Old 22nd Jan 2014, 17:06
  #448 (permalink)  
PaulKerry
 
Join Date: Jun 2013
Location: Edinburgh
Posts: 159
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Oho !
Bonita has got his number !
She won't be fobbed off with Nick's BS !

Lies

In response to message below my first review...

1. On your website it did not say the sunglasses were not in stock. I also paid for express delivery, which should not have been taken if my item wasn't in stock. I was totally led to believe throughout the shopping experience that my items would be dispatched immediately.

2. Void? What's void?! You've TAKEN MY MONEY. I need a refund, not a void. You took it in December. How bad is the customer service to not even know if a customer has been charged- even when they have said they were!

Still no refund in my account after it supposedly being sorted on Monday. 10 working days from Monday if no refund has been recieved I will be submitting my claim to the small claims courts.
Please - someone send her a PM via TrustPilot and direct her here.

Paul..
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