I do think its strange that the carnage that BA cause at LHR several times every year goes unreported. Yet eJ experience it's own T5gate drama and it's all over the news. Only 2 years ago I was dumped in T5. No hotels, no way to get an LRV, a mob at the ticket desk and a call centre who never answered my call. I took a hire car home. My flight was refunded but my claim for rail travel denied as I should have contacted BA before purchasing my ticket up north. Interestingly nothing was mentioned here or on Facebook yet the carnage described on here about LGW sounds like my nightmare four hours in T5. I think as an LCC eJ will always be looked down upon and when things go wrong they are strongly criticised even though circumstances are out of their control. On the day eJ had prepped jets waiting to fly. On my day BA cancelled my flight so it could fly a more profitable long haul flight. Yet people just accept that.