Soul Planet's description of Cathay cabin crew is very different from my own experience.
CX254 London - Hong Kong 26 Oct : Superb
CX197 Hong Kong - Auckland 27 Oct : Superb
CX104 Adelaide - Melbourne - Hong Kong 1 Dec : Very Good
CX255 Hong Kong - London 9 Dec : Very Good
I don't know precisely how Skytrax reaches its conclusions but in my view the award to the cabin crew is well-deserved,
as is Cathay's '5 Star Airline' rating.
Tudor Owen